Terms of service

Welcome to Printtooop. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. About Printtooop

Print2 is a print-on-demand e-commerce store operating in Pakistan. We offer products including T-shirts, hoodies, caps, bags, mugs, and other printed or personalized products.

Some products may be produced, packed, or fulfilled by trusted third-party suppliers on our behalf.

2. Using Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage our website.
  • Not use our website for fraudulent or unauthorized activities.
  • Be responsible for maintaining the accuracy of your account and contact information.

We reserve the right to refuse or cancel orders that appear to be fraudulent, unauthorized, or otherwise problematic.

3. Products and Product Information

We make reasonable efforts to display our products, colors, designs, descriptions, and images accurately.

However, actual colors may vary slightly depending on your device, screen settings, lighting, and other factors.

Because our products are print-on-demand, minor variations in printing, placement, texture, or color may occasionally occur and do not necessarily indicate a defect.

4. Pricing

All product prices are displayed on our website in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, discounts, or promotions at any time without prior notice.

A price change will not affect an order that has already been successfully placed and confirmed.

5. Orders

When you place an order, you agree to provide accurate information, including:

  • Full name
  • Delivery address
  • Phone number
  • Email address
  • Product and size/color selection

After placing an order, you may receive an order confirmation.

An order is not considered accepted if we are unable to fulfill it due to product availability, pricing errors, technical issues, suspected fraud, or other legitimate reasons.

6. Print-on-Demand Production

Most Printtooop products are produced after an order is placed.

Once an order enters production, changes or cancellations may not be possible.

For this reason, please carefully check your product, size, color, customization details, and delivery information before completing your purchase.

7. Third-Party Suppliers

Printtooop may work with third-party suppliers and fulfillment partners to produce, package, and ship certain products.

These partners help us provide a wider selection of products and efficient fulfillment. However, your purchase remains with Printtooop, and our customer support team will assist you with order-related issues.

8. Shipping and Delivery

We deliver orders to locations within Pakistan where our delivery partners operate.

Delivery times may vary depending on:

  • Your location
  • Product production time
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected delivery delays

Any delivery timeframe displayed on our website is an estimate and is not a guaranteed delivery date unless explicitly stated.

Customers are responsible for providing a complete and accurate delivery address and phone number.

9. Cash on Delivery

Where Cash on Delivery is available, customers agree to accept and pay for their order when it is delivered.

Repeatedly placing orders and refusing or failing to accept deliveries may result in restrictions on future Cash on Delivery orders.

10. Returns, Refunds, and Exchanges

Our returns and refunds are governed by our Refund & Return Policy.

Please review that policy before placing your order.

Print-on-demand products may have different return conditions because they are produced specifically for customers.

11. Personalized Products

If we offer customized products, customers are responsible for providing accurate information, including names, text, images, or other customization details.

We are not responsible for errors caused by incorrect information provided by the customer.

12. Intellectual Property

All content on the Printtooop website, including:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Designs
  • Text
  • Website layout
  • Videos
  • Marketing materials

is owned by or licensed to Printtooop unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission.

13. Customer-Submitted Content

If you submit an image, design, text, or other material for customization, you confirm that you have the necessary rights or permission to use that material.

You must not submit content that:

  • Infringes another person's copyright or trademark.
  • Is illegal or fraudulent.
  • Contains harmful or abusive material.
  • Violates applicable laws.

Print2 reserves the right to refuse orders involving content that we reasonably believe violates these requirements.

14. Promotions and Discounts

Promotional offers, discount codes, and sales may have additional terms and conditions.

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to modify or end a promotion at any time.

15. Website Availability

We try to keep our website available and accurate, but we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from errors.
  • Free from technical problems.
  • Completely up to date.

We may temporarily suspend or modify the website for maintenance, updates, security, or other reasons.

16. Limitation of Liability

To the extent permitted by applicable law, Print2 will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, third-party service interruptions, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated terms.

18. Governing Law

These Terms of Service are intended to be governed by the applicable laws of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani laws and regulations.